Privacy Policy

Effective Date: February 18, 2026

Welcome to Shopvid. We are committed to protecting your privacy and providing a secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your information through our website and our mobile application available on the Google Play Store.

1. Information We Collect

To provide a high-quality interactive shopping experience, we collect:

  • Personal Identifiers: Name, email address, phone number, and physical shipping address for order delivery.
  • Account Data: Login credentials created when you register on our platform.
  • Payment Information: Transaction details processed via secure third-party payment gateways (e.g., Paymob, Fawry, or Credit Cards). We do not store your full financial details.
  • Device & Technical Data: IP address, device type, operating system, and unique identifiers (required for app stability and Google Play compliance).
  • Media Data: If you interact with video content or upload reviews, we may process video/image data as part of our service.

2. How We Use Your Information

Shopvid uses your data to:

  • Process and fulfill your orders and manage your account.
  • Deliver products to your address in Alexandria or other governorates.
  • Provide an interactive video-based shopping experience.
  • Improve our app performance and personalized recommendations.
  • Send you order updates, security alerts, and promotional offers (if opted-in).

3. App Permissions (Google Play Compliance)

To offer full functionality, our mobile application may request:

  • Storage / Media Access: To allow you to view product videos or upload photos/videos for product reviews.
  • Camera: If you use augmented reality (AR) features or record video reviews within the app.
  • Location: To provide accurate shipping estimates and find the nearest delivery hubs.
  • Notifications: To keep you updated on flash sales and order status.

4. Data Sharing & Third Parties

We do not sell your personal data. We only share information with:

  • Logistics Partners: Courier services that deliver your purchases to your doorstep.
  • Payment Providers: To ensure secure and encrypted financial transactions.
  • Analytics Providers: (e.g., Google Analytics or Firebase) to help us analyze user behavior and improve the app.

5. Data Security & Retention

We use industry-standard SSL encryption to protect your data during transmission. We retain your information for as long as your account is active. You have the right to request the deletion of your account and personal data at any time via the app settings.

6. Your Rights

In accordance with Egyptian Data Protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request the permanent deletion of your data from our systems.

7. Contact Us

For any inquiries regarding this Privacy Policy, please contact Shopvid at:

  • Store Name: Shopvid
  • Address: Building No. 2, Fawzy Moaz Street, Beside Smouha Sporting Club, Smouha District, Alexandria, Egypt.
  • Contact Us